Juicy Prints – Terms of Service

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1. Overview

This website is operated by Juicy Prints (“we”, “us”, “our”). We provide the site, its content, and any products or services available through it (the “Service”) subject to these Terms of Service (“Terms”). By accessing the site and/or purchasing from us, you agree to be bound by these Terms and any policies referenced here (including our Privacy Policy and Refund Policy).

Our shop is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

2. Online store terms

• You confirm you are 18 or over or have consent from a parent/guardian to use this site.

• You must not use the Service for any unlawful or unauthorised purpose, including infringement of intellectual property rights.

• You must not introduce viruses, malware, or other harmful code.

• Breach of these Terms may result in immediate termination of your access.

3. General conditions

• We may refuse service to anyone, at any time, for any reason.

• Content you submit (excluding payment details) may be transferred unencrypted over various networks and adapted to meet technical requirements. Payment information is always encrypted during transfer.

• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our prior written permission.

4. Accuracy, completeness and timeliness of information

Information on the site is provided for general guidance and may not always be accurate, complete, or current. You rely on such material at your own risk. We may update content at any time but are not obliged to do so.

5. Modifications to the Service and prices

Prices may change without notice. We may modify or discontinue the Service (or any part of it) without notice. We will not be liable for any modification, price change, suspension, or discontinuance.

6. Products and services

• Some products or services may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Refund Policy.

• We try to display colours and images accurately but cannot guarantee your device’s display is exact.

• We may limit sales to any person, region, or jurisdiction and may limit quantities. Descriptions and pricing are subject to change at any time. We may discontinue any product at any time.

• We do not warrant that the quality of products, services, information, or other material will meet your expectations, or that errors will be corrected.

7. Orders, billing and account information

• We may refuse, limit, or cancel any order at our discretion (including orders using the same account, card, billing, or delivery address). We may try to notify you using the contact details provided at checkout.

• You agree to provide current, complete, and accurate purchase and account details and promptly update them as needed so we can complete transactions and contact you.

• For details on returns and refunds, see our Refund Policy.

8. Delivery

Estimated delivery times are guidance only and are not guaranteed. Risk in the goods passes to you upon delivery. Title passes once we receive full payment.

9. Optional tools and new features

We may provide access to third-party tools on an “as is” and “as available” basis without warranties or endorsement. Your use of any optional tools or new features is entirely at your own risk and subject to the third party’s terms.

10. Third-party links

Our Service may include links to third-party websites or materials. We are not responsible for examining or evaluating the content or accuracy, and we accept no liability for third-party materials, products, services, or websites. Please review third-party policies before engaging in any transaction with them.

11. User content (comments, feedback, submissions)

If you send us creative ideas, suggestions, proposals, plans, or other materials (“Comments”), you grant us a non-exclusive, royalty-free, transferable licence to edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are not obliged to maintain Comments in confidence, pay compensation, or respond.
You warrant your Comments do not infringe third-party rights, are lawful, and do not contain harmful code. You are solely responsible for your Comments.

12. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

13. Errors, inaccuracies and omissions

Occasionally there may be information on the site or in the Service that contains typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, promotions, shipping charges, transit times, and availability). We may correct errors and update information or cancel orders if any information is inaccurate at any time without prior notice (including after you submit an order).

14. Prohibited uses

You must not use the site or its content:
(a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate applicable laws or regulations; (d) to infringe intellectual property rights; (e) to harass, abuse, defame, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit malware; (h) to collect or track personal information without consent; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with security features. We may terminate your use for any prohibited activity.

15. Intellectual property

All designs, artwork, product imagery, logos, and site content are owned by or licensed to Juicy Prints and are protected by applicable intellectual property laws. You may not use them without our prior written permission.

16. Disclaimer of warranties

The Service and all products and services delivered through it are provided on an “as is” and “as available” basis, without any representation, warranties, or conditions of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

17. Limitation of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.
Subject to the foregoing, we will not be liable for: (a) loss of profits, revenue, savings, data, or goodwill; (b) any indirect or consequential loss; or (c) losses not reasonably foreseeable. Our total liability for any claim arising out of or in connection with the Service or any product shall not exceed the amount you paid for the product giving rise to the claim.
Nothing in these Terms affects your statutory rights under UK consumer law (including the Consumer Rights Act 2015).

18. Indemnity

You agree to indemnify and hold harmless Juicy Prints, its officers, employees, agents, and suppliers from any claim or demand (including reasonable legal fees) made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

19. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision shall be deemed severed to the minimum extent necessary, and the remainder will continue in full force and effect.

20. Termination

These Terms are effective unless and until terminated by you or us. You may stop using the Service at any time. We may terminate or suspend access immediately if you breach these Terms. Obligations and liabilities incurred before termination shall survive termination.

21. Entire agreement

These Terms, together with any policies posted on the site (including the Privacy Policy and Refund Policy), constitute the entire agreement between you and us and supersede any prior agreements regarding the Service. Any failure by us to enforce a right or provision shall not constitute a waiver.

22. Governing law and jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may bring proceedings in your local courts.

23. Changes to these Terms

You can review the most current version of these Terms at any time on this page. We may update them from time to time by posting a new version on the site. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

24. Contact information

Questions about these Terms should be sent to:
Email: hello@juicyprints.co.uk

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Consumer notice: Your statutory rights are not affected. For guidance on your consumer rights, visit the Citizens Advice website or contact your local trading standards office.